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Primary and Place Admins building personlised Reports view

In order to build the perfect view to examine the data generated in your Org, in Analytics you can:

• Select Columns to display on your reports. Including specific Op questions
• Change the column order

1. Select Columns

Once on the Analytics page, you can start by adding columns to your report.

• Open the More Options menu (3 vertical dots on the top right corner of the screen)

• Select the Columns sub-menu

• In the pop-up window, select as many columns as you would like to add to your report. At the bottom of the pop-up window, you can select to see columns for specific questions in the Op selected (these will be ticket by default)

2. Change Column order

The system allows you to alter the order in which the columns are displayed.

When hovering over the column's header, you can click on the group of dots next to the title and drag the column to your preferred position. 🔄

These configurations can be saved by expanding the Manage Reports menu (pink bar on the left) and clicking on the Save as new Report button.

When making changes to how a report is configured, the Manage Reports menu will show a Save button next to the report title. Clicking on it will override the pre-saved configuration.

You may also be interested in reading our articles on Analytics Overview or how to view Op Question Columns.